Kitchenaid dishwasher control panel problems

If your dishwasher's lights are blinking oddly, it's probably trying to tell you something is wrong. In fact, blinking red lights are how KitchenAid dishwashers convey error messages. Fortunately, it's not hard to interpret these codes.

KitchenAid Dishwasher Control Board Replacement #W10909702

You'll just need to count the number of blinks, then look up the corresponding code to determine the specific problem. KitchenAid's HE or "high efficiency" dishwashers signal errors by flashing the light next to the "Clean" label in specific patterns.

When the machine displays an error code, the control panel is disabled until the problem is resolved. The pattern indicates the error code by first flashing a function code, followed by a two-second pause, then a code specifying the problem.

After a five-second pause, the sequence repeats. Codes in the first two function series indicate various issues with the dishwasher's control panel. Code indicates that the control board senses a stuck relay on the machine's circuit board, while indicates that the memory on the control board has been corrupted or damaged.

Try turning off the dishwasher's power for five minutes, then turning on the machine. If that doesn't resolve the error code, you'll need to replace the electronic control panel. Code indicates that the panel has a key that's stuck, while code signals a complete lack of communication between the control board and the panel.

If no keys work on the panel, or if the panel itself has been damaged in some way, the issue is probably the control board, which you can replace. Dishwashers contain an electrical resistor called a "thermistor," which measures and controls the temperature. Codes beginning with "3" indicate a problem with this component or a part that's connected to it.

Your model's technical guide should include instructions for testing the thermistor and its related component, the Optical Water Indicator which detects debris in the dishwasher's water.

The Reset Sequence for a KitchenAid Dishwasher

Code can indicate either a fault in the wiring or a failure of the thermistor or the OWI. To repair these issues, first disconnect the dishwasher from its power source. If the problem isn't in the wiring, the thermistor and OWI must be replaced.

Code indicates that the water from the source is entering the dishwasher at too low a temperature. Check the water temperature with a thermometer first. If the thermometer reads less than degrees Fahrenheit, and it's not a problem with your water heater, you'll need to replace either the thermistor and OWI or the electronic control board.

Code indicates that the circulation pump isn't operating or at least isn't registering as operational. To address this, disconnect the machine from its power source, then reconnect any loose wires and replace the wire harness if it's damaged. If these actions don't resolve the issue, replace the circulation pump motor.

Function series five codes indicate problems with the door switch. Code indicates a failure of the door to latch properly, while the code indicates that the door won't open. For the first problem, try pressing the machine's "start" button then immediately closing the door. Next, disconnect the machine from the power source and visually inspect both the latch and the attached wiring. For codestart with the visual inspection.

As a last resort, replace the door switch. Codes with the "six" function prefix other than relate to the water inlet valve and possibly the detergent dispenser :. Examine the water supply and the referenced components i. If these measures don't resolve the problem, you may have to replace the involved component. Codes with a "7" prefix involve the heating element.

A code indicates a nonfunctioning heating element, which can be replaced. Code signifies a heating element that won't turn off. If turning the machine off and back on doesn't resolve it, replace the control board. Codes that start with "eight" indicate drain pump issues, including a slow drain code and an electrical issue with the pump During these challenging times, we guarantee we will work tirelessly to support you.

We will continue to give you accurate and timely information throughout the crisis, and we will deliver on our mission — to help everyone in the world learn how to do anything — no matter what. Thank you to our community and to all of our readers who are working to aid others in this time of crisis, and to all of those who are making personal sacrifices for the good of their communities.

We will get through this together. Updated: September 15, References. Instead of calling a repair technician the moment your dishwasher stops working, take half an hour to troubleshoot and reset the machine yourself.

From there, you can look up the code and continue troubleshooting. Warning: Never force the dishwasher door shut. It should close and latch with a light amount of pressure. You could damage the door or latch if you have to shove it to get it to close. Log in Facebook Loading Google Loading Civic Loading No account yet?

Create an account. We use cookies to make wikiHow great. By using our site, you agree to our cookie policy. As the COVID situation develops, our hearts ache as we think about all the people around the world that are affected by the pandemic Read morebut we are also encouraged by the stories of our readers finding help through our site. Article Edit.

Learn why people trust wikiHow. This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness. Together, they cited information from 10 references. Learn more Explore this Article Resetting the Dishwasher Manually. Using the Control Panel and Reset Function. Troubleshooting Other Problems.

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Kind of like you might turn a computer on and off to try and work out some bugs, you can do the same thing with your dishwasher. Leave the dishwasher unplugged for 5 minutes to let the computer reset itself if possible.A KitchenAid dishwasher that won't run doesn't necessarily mean that is broken and requires service. A variety of issues can occur that affect its operation, and many can be fixed with a simple reset or reboot of the dishwasher's computerized control board.

A cold reboot, which means turning off the power to the dishwasher, often corrects some of the problems that occur. Another option is to reset the control panel by pushing two buttons in series. Issues that can necessitate a reset of the dishwasher include when a cycle won't advance, when the Clean-Complete light keeps blinking, when there are power interruptions, or when the dishwasher fails to run altogether.

The simplest way to fix some of these issues on the dishwasher is to clear the memory in the control panel's computer by turning off the unit.

Kitchenaid dishwasher troubleshooting

You can do this one of two ways: Turn off the circuit breaker that powers the dishwasher, waiting at least five minutes before turning it back on, or unplug the unit from the wall and wait five minutes before plugging it back in. Another reason why the dishwasher isn't working may be because the circuit breaker isn't on. When flipping the circuit breaker switch, check to ensure that it stays fully engaged in the On position before resetng the dishwasher.

If you just need to reset a cycle, simply press and hold the Cancel or Cancel-Drain button to reset the cycle and choose a new one. When powering down the unit and turning it back on doesn't work, it may be best to reset the control panel's computer. This is done by pressing two buttons, one after the other, at least five times each for a total of 10 presses. The door must be completely shut while the buttons are being pressed. Some dishwashers reset after pressing these buttons four times each, but just press each button five times, alternating between them since it works for most dishwasher models.

After pressing the buttons, you may see the LEDs above the buttons engage, blink or activate. You may also hear the machine go through a series of self-diagnostics, such as the drain pump engaging or other activity.

Don't interrupt this; allow the dishwasher to go through its self-assessment, which could take several minutes. Once the unit finishes press the Cancel or Cancel-Drain button; this starts the drain cycle, which can last up to two minutes. Once that cycle is finished, another desired cycle will be able to start. The control panel and fuse can be accessed by removing the door panel.

Anyone who is inexperienced with this kind if repair should contact a service technician. As a native Californian, artist, journalist and published author, Laurie Brenner began writing professionally in She has written for newspapers, magazines, online publications and sites.

kitchenaid dishwasher control panel problems

Brenner graduated from San Diego's Coleman College. Hunker may earn compensation through affiliate links in this story. Share this article. Laurie Brenner. Show Comments.During these challenging times, we guarantee we will work tirelessly to support you. We will continue to give you accurate and timely information throughout the crisis, and we will deliver on our mission — to help everyone in the world learn how to do anything — no matter what.

Thank you to our community and to all of our readers who are working to aid others in this time of crisis, and to all of those who are making personal sacrifices for the good of their communities.

We will get through this together. Updated: January 6, References. Kitchenaid dishwashers make life a little easier by taking care of the dishes for you. Since you most likely use your dishwasher often, you may come across a problem where the controls lock. Kitchenaid dishwashers have a safety lock to prevent children from changing the settings during a wash cycle.

You can unlock the door again through a sequence of button presses. If that doesn't work, resetting the hardware may help. Kitchenaids also have a couple of parts that lock, such as the rinse aid cap and filter.

When you need clean dishes, unlock each part to set up the perfect wash cycle. Log in Facebook Loading Google Loading Civic Loading No account yet? Create an account. We use cookies to make wikiHow great. By using our site, you agree to our cookie policy. As the COVID situation develops, our hearts ache as we think about all the people around the world that are affected by the pandemic Read morebut we are also encouraged by the stories of our readers finding help through our site.

Article Edit. Learn why people trust wikiHow. This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness.Is the control lock "on" or is the dishwasher in sleep mode?

The control lock is used to avoid unintended use of the dishwasher as well as to avoid unintended cycle or option changes during a cycle, some model have a sleep mode function. The control lock light will stay on for a short time, indicating that it is activated and all buttons are disabled. If any buttons are pressed while the dishwasher control is locked, the light will flash three times. A delay wash option runs the dishwasher at a later time or during off-peak electrical hours.

If the delay wash has been selected, the dishwasher will not run until the delay time is reached. Make sure that the door is completely closed and latched.

A lower dish rack that is installed backward can also cause the door to not latch properly. Make sure the dishwasher water supply is turned on. See installation instructions for your model if you are unsure how to check this. If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page. Much like a computer, resetting the dishwasher control can sometimes solve the issues you are experiencing.

To reset the dishwasher control panel, it needs to be disconnected from the power source for one minute. If your dishwasher is plugged into an outlet, simply unplug the unit for one minute and then plug the unit back in. If the dishwasher is hard wired to the power supply, turn the breaker off at the home electrical panel that powers the dishwasher for one minute and then turn the breaker back on.

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kitchenaid dishwasher control panel problems

Continue Shopping. Session Timed Out Your session has expired. Major Appliances. Countertop Appliances. Culinary Inspiration. See All. Gas Cooktops. Electric Cooktops. Induction Cooktops. Gas Downdraft Cooktops. Electric Downdraft Cooktops. Learn More.

Wall Ovens. Single Oven. Double Oven. Combination Oven. Undercounter Refrigerators. Wine Cellar. Beverage Center. Ice Makers. Slide-In Ranges.Your dishwasher makes strange noises, the water does not come or you might have noticed the leakage — the first question you ask is whether it is necessary to call the service center or you can repair it yourself. First of all, it is necessary to understand the cause of a malfunction, since the reason might hide in the fact that there is simply no water in the house or the central filter of the machine is clogged.

Never use soap or laundry detergents. Add more dishwasher detergent to increase amount of sudsinhibitors. Improper loading Follow loading instructions in dishwasher Low water pressure due to insufficient fill Home water pressure should be 20 to psi for proper dishwasher fill.

A booster pump on the water supply may be necessary if pressure is too low. Use of incorrect, too little or ineffective detergent. Use recommended dishwasher detergents only. Follow recommendations for amounts; never use less than one tablespoon per load. Detergent must be fresh to be effective. Always store it in a cool, dry area, preferably in an airtight container. Detergent cakes in dispenser Use fresh detergent only. Do not allow detergent to sit for several hours in a wet dispenser.

Troubleshooting a KitchenAid Dishwasher With a Blinking Light on the Lock Button

Have dispenser checked to make sure it is working properly. Water temperature is too low Turn home water heater up so water entering dishwasher is F 60DC minimum. Filter cleaning spray nozzle on wash arm is blocked Remove lower wash arm and turn upside down. Check single spray nozzle hole located on underside of wash arm. It cleans the filter. If nozzle is blocked, clean out with a toothpick.

Spotting and Filming Hard water or high mineral content in water Conditioning the final rinse water with a liquid rinse agent helps eliminate spotting and filming. The Automatic Rinse Agent Dispenser can be installed as an optional accessory. Keep rinse agent, like Jet Dry, in the dispenser at all times. A packaged non-precipitating water conditioner can be mixed with detergent to minimize hard water problems. Water temperature is too low Turn home water heater up so water entering dish- washer is F 60rC minimum.

Use of incorrect detergents Use recommended dishwasher detergents only. Incorrect amount of detergent Use of ineffective detergents Follow recommendations for amount. Detergent should be fresh. Store in a cool, dry place, preferably in an airtight container. Discard lumpy detergent. Insufficient fill caused by low water pressure Home water pressure should be 20 to psi for proper dishwasher fill.

Usually caused by some combination of soft or softened water, alkaline washing solutions, insufficient rinsing, over- loading the dishwasher, and heat of drying. It may not be possible to prevent problem, except by hand washing. To retard this process, use a minimum amount of detergent but not less than one tablespoon per load. Use a liquid rinse agent and underload the dishwasher to allow thorough rinsing. Remove glasses from dishwasher before dry cycle. Silica Film and Etching are permanent and cannot be removed.

Pitting of Stainless Steel Flatware Tarnish on Silver or Silverplate Prolonged contact with foods containing salt, vinegar, milk products or fruit juices.This company is not yet accredited.

See reviews below to learn more or submit your own review. Thank you, you have successfully subscribed to our newsletter!

Enjoy reading our tips and recommendations. A link has directed you to this review. Its location on this page may change next time you visit. The machine is about 15 years old, with three shelves. It was one of the more expensive dishwashers on the market when purchased. At about about 4 years, due to abusive use seriously soiled and grease laden everything the machine progressively clogged. Over a weekend I tore it apart and cleaned it. It has performed admirably in cleaning since then due to reasonably use.

Just recently a door spring has broken, meaning the door must be lowered manually with care until I have an opportunity to repair it. When the machine finally wears out, I will buy a KitchenAid replacement as close as is available to this machine. I absolutely love my KitchenAid dishwasher. It is so quiet you cannot tell is running. It is energy-efficient and the temperature of the water can be increased if necessary.

kitchenaid dishwasher control panel problems

There are three racks in the machine. The very top rack is flat and holds either cooking utensils or knives, forks, and spoons. That rack can also be removed if you prefer. The machine also has a special feature where you can place bottles directly on individual water spouts that will shoot up into the bottle for a perfect cleaning. The other thing I love about it is Shane is that it has a removable cover that goes over the normal utensil holder automatically separate utensils so they will not stick together during the washing process.

Get buying tips about Dishwashers delivered to your inbox. I have had several KitchenAid dishwashers, and have found all of them to be a good solid value for the money. I run heavy use and have not encountered any repairs.

I typically spend around I like the hidden controls and the cycle light is easy to notify you. Very functional and I would do it again!

I currently own my second KitchenAid dishwasher. I had my first one for 21 years before we sold the house and it was still running-if it hadn't been 21 years old I would have moved it with me. When I bought my new house it had an awful dishwasher so we bought a new kitchenaid dishwasher and I love it.

I have had very good luck with my kitchenaid dishwashers. Will have one in the next house too! I am really satisfied with KitchenAid brand overall, I had purchased most of my appliances available on this brand because I trust the brand.

kitchenaid dishwasher control panel problems

Congratulations to Kitchen Aid and thank you for the good service. For more information about reviews on ConsumerAffairs. It came with the house we purchased six years ago - the unit was about 1 year old at the time.

I am an engineer and was able to do all the repairs myself which saved hundreds of additional dollars.


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